My guarantee is simple. If it doesn't work for you, send it back. I'll refund your purchase. Each design was created for a member of my family experiencing pain, before I sold them publicly. I just ask that if it fails to work for you, please contact me. I would like to do everything I can to help you get the relief you expect. Your comfort is so much more important to me than the money you paid for Kool Relief....Mark

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